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DSM HelpDesk

Get a complete overview of communication with customers.

Optimize your sales and customer support with Freescout Help Desk, which is fully integrated with your email platform and enables you to create, organize and track support tickets directly from your inbox.

Professional support for your customers

With Freescout Help Desk, you get a number of advanced features that help you streamline your support process.

Create and assign tickets to your team members, prioritize your tasks, and keep track of important deadlines.

Freescout's automation features let you create rules and templates that automate repetitive tasks and save you valuable time.

You don't have to worry about losing track. With Freescout's comprehensive reporting and analysis capabilities, you can gain insight into your support team's performance, identify trends and make informed decisions based on data.

Benefits of Freescout Help Desk provided by JMA

  • Effective ticket management directly from your email inbox.
  • Automating repetitive tasks to save time and resources.
  • Better team communication and assignment of tasks.
  • Comprehensive reporting and analysis to optimize your support process.
  • Scalable and customizable solution that can grow with your business.

JMA handles setup and operation. We ensure the uptime of your solution and make it easy for you to get started with your new Help Desk for machine dealers.

Get started with the Freescout Help Desk today

Experience the difference it can make to your customer support and sales.
Forget the hassle of emails that disappear and focus on delivering a first-class sales and support experience.
Contact us today and let us help you get started.

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