JMA ensures that you can access the popular programs in the Microsoft Office suite and provides access to integration with the Microsoft Office programs, directly from the DSM system. 

JMA provides "Hosted Microsoft Exchange - via Microsoft 365", from which you can access your emails and your calendar regardless of where you are. Can be expanded with Sharepoint from Microsoft 365. Learn more.

JMA provides hosting for JetReports, a management reporting tool from which you can access specially designed reports with data extracted directly from the DSM system. 

2 independent internet connections and encrypted communication

To ensure our customers' access to their data in our data center, we have 2 independent internet connections. All communication to the data center is of course encrypted to achieve maximum security. 

Special security procedure and SAN with high built-in fault tolerance

All virtual machines are housed in a Hyper-V Cluster, which means, among other things, that should errors occur, the systems themselves will try to rebuild the lost server or service. One of the most important elements in the hosting environment is the SQL server, which has just been clustered. The database itself is located on a SAN. Our SAN has high built-in fault tolerance and consists of high performance disks. All systems are modular, and it is thus easy to expand the capacity in line with the customers' needs.

There is only access to the server rooms with a special key and a personal code. Only very few technicians have access to this. In addition, a special procedure must be observed when entering and staying in the server rooms.

Monitoring of the physical environment in the data center

Monitoring of temperature, humidity and current has been established in the server room. Server rooms are equipped with fire extinguishing systems, which are activated in the event of a fire. The system works by having "sniffers" in the room that pick up smoke particles in the room. If smoke particles are produced, fire extinguishing is activated, and at the same time an alarm goes out to the alarm center, which is dispatched.

Cooling system that ensures a constant temperature

Cooling system that ensures a constant temperature of 20 degrees Celsius

Air conditioning in the server rooms ensures a constant temperature all year round. The facility is regularly inspected to prevent downtime. The facility is monitored and an SMS is sent if problems arise.

Emergency power supplies

Transient-protected switchboards have been established in the data centre, which protect against external overloads - for example lightning strikes. The power supply itself is secured by APC-UPS emergency power units, from which the operation is constantly carried out at the same time as the battery capacity is constantly being charged. If city power disappears from the grid for more than 60 seconds, our own generator system starts up automatically and continues charging batteries on the APC UPSs. There is diesel for a minimum of 12 hours of operation in the data center.

Regular backup and backup of all data and systems

To ensure that data can be recreated accurately and in a timely manner, accounting data and other customer data as well as system objects such as printers and user accounts are backed up daily. In addition to normal recovery of deleted files, a periodic check of the usefulness of the backup is performed.

JMA follows the 3-2-1 rule. This means that we have at least three copies of customer data: the original production data and two backup copies. We use at least two different types of media to store copies of your data - on local disk system and in the cloud.

JMA has a long-term retention policy, which stores backups for long periods of time. Full backups are made daily for the last 14 days, a weekly backup for the last 4 weeks and monthly for the last 12 months (60 months for customer data).

JMA performs restore tests every 3-6 months. Meaning that it is tested that the backup can be recreated.