DSM Dealer Service Management

Machine Trade

Get an overview of the machine economy of the specific machine - whether purchased or sold. Handles customer data and machine data from a mini-sales role center specially developed for sellers on the road.



  • Connect service journals to the machine
  • Handle trade-in machines
  • Built-in CRM system
  • Create machine quotations and orders / invoices
  • Configure machines with equipment
  • Follow up on the machine economy (purchase, service, sales)
  • Integrate with external sales channels like mascus.com and web-parts.com
  • Machine calculation - create an overview of the total trade
  • Make a chain trade analysis (are we profiting from the trade)
  • Subscription / purchase of machines
  • Overview of new / used machines for sale
  • Access the DSM system via PC, web browser, tablet, mobile
  • Mini-role center specifically for sellers
  • Rental system of machines - follow up on the rental economy
  • Webshop integration. Discount matrix on customer groups, sales at webshop result in the formation of a sales order in the DSM system - complete integration